Privacy Policy

Privacy Policy Effective Date: [Month Day, Year] Rapid Repair LLC (“Rapid Repair,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices when you contact us for repair support, appointment help, pricing questions, or other customer care services.

1. Information We Collect We may collect: - Your name - Your mobile phone number - Information about your device, repair issue, and requested services - Appointment-related details - Messages you send us and our responses - Basic technical or usage information related to your interaction with our messaging services

2. How We Use Your Information We use your information to: - Respond to your questions - Provide tech support and repair-related customer care - Help with appointment scheduling or appointment changes - Share store information such as location and hours - Follow up about your repair inquiry or requested support - Improve our customer service and business operations

3. SMS / Text Messaging If you text Rapid Repair first, you are consenting to receive customer-care text messages related to your repair inquiry, support request, appointment help, callback coordination, pricing follow-up, or store information. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help.

4. Sharing of Information We do not sell your personal information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security We take reasonable steps to protect the information we collect from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure.

6. Data Retention We retain information only as long as reasonably necessary for customer care, appointment management, legal compliance, recordkeeping, and operational purposes.

7. Your Choices You may opt out of SMS messages at any time by replying STOP. You may request help by replying HELP. You may also contact us directly if you have questions about your information.

8. Contact Us Rapid Repair LLC 3905 Twin Creek Dr Suite 106 Bellevue, NE 68123 Phone: (985) 238-3602 Text Support: (402) 728-8208 Email: rapidfixnprint@gmail.com

9. Updates to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Effective Date: 05/15/2026